Skip Navigation

Daily press, 2022-10-06, 01:00 PM

TK Elevator launches EOX to address the urgent need for improved sustainability in buildings

  • EOX is TK Elevator’s new energy-saving and natively digital elevator platform
  • It is produced with 100% green electricity and requires up to 28% less energy to operate thanks to regenerative drive technology, a new eco-mode, and weight-optimized design
  • Developed together with technology from Microsoft and NVIDIA, EOX transforms the everyday elevator into a digital device, as easily updated as a smartphone

Düsseldorf, October 6, 2022 – TK Elevator introduces the new EOX, an elevator with a digital core which delivers improved energy efficiency and enhanced user experiences. While both sustainability and cutting-edge digital features have been a standard for mobility solutions for mid and high-rise buildings, EOX represents a move to bring these benefits directly to the architects, owners and passengers of smaller residential buildings, which are essential to the continually expanding urban landscape.

Powered by cloud infrastructure from Microsoft as well as high-performance accelerated computing from NVIDIA, EOX has the built-in capability to evolve with customer needs. All the components needed for digital expansion are already included from day one, minimizing on-site visits required for future enhancements. Meanwhile, similar to shared bicycles and electric scooters, passengers can already connect to EOX with their mobile device to call on the next available cabin, enjoy dynamic content on an in-built multimedia screen in the cabin, and benefit from improved uptime as a result of smart maintenance features.

"For TK Elevator, EOX represents a shift in the value we bring to our customers – delivering the rich promise of sustainability and digitalization to the most essential elevators”, says Inge Delobelle, CEO of TK Elevator in Europe and Africa. “Given the increasing need for sustainable solutions in every area of urbanization, EOX stands to make a big contribution to residential buildings which constitute the large majority of urban structures."

Environmentally sustainable
EOX features low-consumption belt traction technology, optimized energy-saving features such as an eco-mode which learns and adjusts to traffic patterns, and a regenerative drive that feeds energy back into the building. Its lighter weight contributes toward a lower carbon footprint, and less fuel required for transport to client sites will result in an over 10% reduction in CO2 emissions on average. In addition, it will require up to 28% less energy to move the elevator in the shaft.

EOX is also manufactured at TK Elevator’s European factories that run on 100% renewable electricity and will have a Class A energy efficiency rating. A dashboard in the customer portal provides customers with complete transparency about the elevator’s energy consumption and savings on a daily, monthly and yearly basis.

Natively digital
With EOX, digital is not an add-on; it's a standard. Every elevator comes with a comprehensive set of digital features and one-click access to advanced options via a customer portal.

Standard features:

  • Over-the-air software updates for digital components
  • Remote activation of subscriptions to advanced options
  • AGILE Mobile, to call on the elevator cabin from a smartphone
  • Multimedia screen with infotainment widgets
  • Digital emergency system with VoIP cellular dialer, enabled for the future introduction of video and chat communication
  • In-cabin optical sensor for improved passenger safety and an accelerometer for monitoring of cabin and door movements to prevent breakdowns
  • View elevator performance and status in real time
  • Set notifications and critical alerts for building managers

Advanced options:

  • Monitor and control elevators, for example, to restrict access to certain floors in case of construction or renovation work being carried out
  • Application Programming Interfaces (API) connectivity to other applications, for example to existing building management software
  • TK Elevator's full range of smart and predictive maintenance services
  • Capabilities for remote interventions
  • Content and screen customization of the multimedia screen

To ensure EOX’s digital core was to the highest standards, TK Elevator collaborated with Microsoft and NVIDIA for the cloud infrastructure and processor core, respectively.

“Microsoft and TK Elevator share a deep commitment to shape a more sustainable future through innovation. Built around Azure cloud computing services, EOX helps urban planners, architects and building owners to save energy, drive efficiency and improve passenger safety. I look forward to our continued partnership in developing technology that helps businesses advance their sustainability goals while unlocking new value at the same time,” says Çağlayan Arkan, Vice President, Global Lead, Manufacturing and Supply Chain, Microsoft.

“We’re bringing our powerful edge computing platform, the NVIDIA Jetson Nano, to TK Elevator’s new EOX,” says David Hogan, Vice President of EMEA Enterprise at NVIDIA. “Integrated in EOX, the Jetson Nano enables running multiple neural networks in parallel and this capability forms the basis of any future development involving advanced AI and machine learning.”

Available now
Starting today, EOX is available to customers across Europe.
Improved order-to-delivery processes at TK Elevator’s European plants will enable a customer’s confirmed elevator configuration to be sent directly to production via a touchless ordering system. Optimized packaging and pre-assembly processes also result in an up to 50% reduction in the time required to get EOX delivered and installed, compared to previous offerings in the segment.

* All comparisons regarding energy and weight reductions are made with TK Elevator’s previous standard configuration for elevators in the same segment
**Carbon footprint reduction refers to embodied carbon

Images, infographics and videos can be downloaded here (Credits: TK Elevator).

Want to know what EOX stands for? Click here
Attend today’s European launch of EOX here – Available live as well as on demand
EOX at a glance: Microsite | Digital brochure
To find out more about TK Elevator’s sustainability commitments and initiatives, click here.


TK Elevator
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €8 billion in the fiscal year 2020/2021. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. Over the past decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent since its separation from thyssenkrupp AG in August 2020. The company’s most important business line is the service business represented by over 24,000 service technicians. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair, and platform lifts. Integrated cloud-based service solutions, such as the MAX platform, are gaining in importance. With these digital offerings, there are no limits to urban mobility anymore. TKE – move beyond.