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TK Elevator - Nottingham (Headquarters)

Unit A Daniels Way, Hucknall

Nottingham NG15 7LL


Office phone: +44 (0)115 986 8213

E-Mail: info.tkeuk@tkelevator.com

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Service Centre: 0800 567 900

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Lift maintenance has a major impact on our daily lives. After all, lifts are the heartbeat of the passenger flow in buildings and public transport hubs. As one of the world's leading mobility providers, TK Elevator is uniquely positioned to provide universal lift maintenance services for all makes and models throughout the UK and Ireland. Quality maintenance and regular inspection by your TKE service engineer will not only prevent unexpected breakdowns, it will also extend your lift's operational life, reduce safety risks and help avoid costly downtime.

TK Elevator provides manufacturer-independent lift maintenance services throughout the UK and Ireland

Our offer: One service partner for all your lifts

TK Elevator is more than a manufacturer of innovative lifts and escalators. Maintenance, repair and modernisation of mobility equipment has been at the heart of our business throughout our 60-year history. In fact, we were one of the first to systematically take units from other manufacturers into our service portfolio. To guarantee the same high level of service also for non-TKE brands, we established a global competence network named ITS. It is dedicated to providing our regional branches and local service engineers with all the support, know-how and tools they need to consistently deliver 100%. Our success story as multi-brand maintenance experts is evidenced by the fact that more than 50% of the lifts we service are not TKE-manufactured.

Find out why TK Elevator can service any brand of lift
A MAP of TKE branches in UK and a service technician

Our operations: 7 offices, 200+ service engineers

TK Elevator has seven offices across the UK and Ireland. Our TKE branches in Nottingham, Bishop's Stortford, London, Manchester, Glasgow, Belfast and Dublin form the main regional hubs of our service network in the United Kingdom and the Republic of Ireland. It comprises over 200 service engineers, each assigned to a specific local area and a dedicated service route. This ensures that our customers and their lifts are always looked after by a familiar face who knows their location and elevators inside out, and always carries a stock of the most commonly required spare parts in their vehicle. We are, of course, an officially EN 13015-certified maintenance company.

Locate the nearest TKE branch with our office finder

Your service benefits with TK Elevator

Global multi-brand network

TK Elevator's unique internal competence network ITS ensures that we are always capable to service any brand and type of lift to the highest standards.

Best-trained technicians

Our skilled maintenance workforce receives ongoing training through our internal education network, strongly supported by our global third-party experts from ITS.

Multi-brand spare parts logistics

Quality service means having the most commonly used spare parts for your specific lift in stock. Our smart warehouses and efficient logistics ensure just that.

Digital processes & tools

We are driving the digital transformation of our industry with paperless processes, innovative digital solutions for our products, our pioneering cloud-supported smart maintenance services and by equipping our technicians with smart devices and our own powerful multi-brand diagnostic tools.

Safety is in our DNA

Keeping people safe, ensuring a safe workplace for our service engineers and technicians, and developing high-quality products that are safe to use, install and maintain is a core value for us that must never be compromised. In fact, it is our licence to operate and do business.

Here when you need us

Our brains are dedicated to keeping lifts in motion. In our hearts, we believe that our industry is still first and foremost a people business, especially lift service. We deal with all customer enquiries quickly and reliably, whether it is an administrative matter or a rapid response to an emergency situation.

Interested in our service? You can request a free quote right here!

Click through our quick-and-easy online form, and we will get back to you with a non-binding offer a.s.a.p.

Get a free service offer from TK Elevator

There is a service contract right for you

A number of requirements and obligations need to be met to keep a lift running smoothly and reliably, the first of which is regular maintenance by a specialist company. TK Elevator offers a range of maintenance contract models to suit your needs – from the basic 'oil and grease' to an all-inclusive agreement covering wear parts and repairs.

Basic Maintenance Intermediate Maintenance Comprehensive Threshold Comprehensive Maintenance
Local engineer on hand 24/7 #2713 #2713 #2713 #2713
Priority response to entrapments and emergencies #2713 #2713 #2713 #2713
Use of TKE third-party diagnostic tools #2713 #2713 #2713 #2713
Proposal for energy efficiencies #2713 #2713 #2713 #2713
Notification of changes to legislation #2713 #2713 #2713 #2713
Advice of changes to legislation #2713 #2713 #2713 #2713
Electronic visit reports emailed real-time #2713 #2713 #2713 #2713
Local 0800 number available 24/7 #2713 #2713 #2713 #2713
Preventative maintenance & equipment upkeep #2713 #2713 #2713 #2713
Callout attendance #2713 #2713 #2713
Repair within the agreed threshold* #2713 #2713
Major and Minor repairs within Service Agreement cover #2713
* Any repairs over the agreed threshold (e.g. £250 to £500) will be chargeable.
Further terms and conditions may apply and be included in individual Service Agreement.

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