Install, service, modernise, replace – repeat. That's the product lifecycle of lifts and escalators. You don’t need us to understand its course. But at every stage you'll need an experienced partner to help you make the best decisions at the right time.
Lifts and escalators are extremely repair-friendly and predestined for technology upgrades throughout their decades of operational life. With expert planning and the right timing, massive advantages can be achieved in operational performance as well as costs. At TKE, we make modernisation an adaptive process attuned to the product lifecycle and your needs as an owner, striving for the perfect balance between maintenance, smaller upgrades and the renewal of main components. At the end of a successfully prolongued product life of your lift or escalator, we jointly restart the cycle with our dedicated full replacement solutions.
After shipping from one of our European manufacturing sites and being expertly installed in your building, the "as good as new" phase of a lift or escalators lasts about a decade. The system is technically and aesthetically up-to-date and meets all user requirements. With a good maintenance plan, no surprises are expected apart from the replacement of worn parts.
More frequent breakdowns announce the transition: now an attentive lift and escalator service company partner and swift decisions by the owner are required. With targeted preventive measures and the execution of repairs, manageable investments bring many more years of trouble-free operation.
The best time to modernise a lift or escalator is when you still can choose the timing. Owners who have set up regular upkeep measures are at an advantage and can now pursue a sound modernisation concept. Even if the local authorities issue new regulations, the implementation is less costly for lifts and escalators that are well maintained.
There are lifts and escalators that have "survived" 40 years and more through constant modernisation. However, the rule is that at some point the gap to the state of the art can only be closed by a replacement system. An appropriately flexible product completely replaces the lift or escalator in the existing shaft or pit. After the conversion, it's like owning a new product.
Does your lift or escalator need an upgrade?
No matter whether your equipment comes from TK Elevator, thyssenkrupp Elevator or from any other company (Kone, Otis, Schindler, etc.). We can expertly maintain, modernise and replace all types and brands of vertical mobility systems.
From modular enhancements to comprehensive full-system modernisation, adaptive modernisation by TK Elevator helps reshape how people move around buildings and urban infrastructure. Upgrade at the right time to extend asset life, restore reliability and sustain peak performance. Transform buildings with a new generation of performance, efficiency and passenger experience.
Our history as thyssenkrupp Elevator included, we've been shaping the vertical transportation industry for over half a century. TKE has contributed unique innovations like the TWIN elevator and the MULTI concept, we've pioneered smart maintenance with our MAX cloud, and made "green & digital" an elevator standard with EOX.
Read about TKE's history
TKE's Universal Service is available for lifts and escalators from all manufacturers. Thanks to a global competence network that provides training, tools and know-how to our local service engineers and technical experts, we can service any brand as if it were a TK Elevator product – and, not surprisingly, the same applies to modernisation.
Why we can work on any lift or escalator
Today's supply chains are global, but TKE products still bear the label "Made in Europe". We will build your new installation and modernisation escalators and moving walks at our factories in Hamburg and Asturias. Our award-winning EOX family of eco-digital lifts is made in Spain, Italy and Germany, at our new TKE Product Competence Centre.
Discover our EOX Rebuild full replacement lift