Technical documentation and contact for discontinued elevators
Ongoing support for all installed evolution & synergy lifts

Lifts, like escalators, are designed to fulfil a product life cycle of several decades safely and reliably, if the necessary maintenance checks are carried out and, if required, minor repairs and modernisation measures are implemented to extend the service life of your lift.

TK Elevator is your experienced partner around the globe for people mobility solutions. Ideally, actions are taken along the way at the ideal time – economically, efficiently and with foresight, so you and your tenants can enjoy a smooth ride.

In order to offer you the products that best suit your needs, we are constantly optimising our elevator portfolio. EOX – our digitally native and green elevator, is now covering a wide scope to fulfil your needs. Therefore we can offer today products with latest technology and according to the latest standard to last for the next 30 years focus on the key concerns of this era: digitalisation and sustainability. Related to this, we are phasing out some of our older products, for example our evolution & synergy.

Products like our evolution & synergy elevators are durable and work for decades. Depending on the installation date of your units, you might need some technical documentation, like operating instructions, technical data, safety manuals, the environmental product declaration, warranty information, accessories or components, digital upgrades for your elevator, a service contract or a customer portal account, a repair or a partial or full modernisation. Whatever you need, if you can’t find it here, for evolution, synergy or our other elevators or escalators, just get in contact with your local service agents.

Over the past decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent since its sale by thyssenkrupp AG in August 2020. TK Elevator has a long global history, and many former brands are a part of our heritage, for example Eggers, Thyssen, M.A.N., Rheinstahl, Northern Elevator Holdings, Dover Elevators, Hamond & Champness, Dongyang and of course thyssenkrupp Elevator. So if you see one of these names in an older elevator cabin that might need some updates, don’t hesitate to contact us!

TK Elevator happily supports lifts of all ages and manufacturers during their whole lifecycle, to improve safety, performance, design, ride quality and energy efficiency and in the same time reduce breakdowns and repairs. Sustainability is an integral part of TK Elevator and an extensive product use and therefore reduction of needed new materials is something we strongly believe as important.