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Press Release


thyssenkrupp’s predictive maintenance technology helps keep more than 50,000 people moving daily at Microsoft’s corporate campus


  • Microsoft’s real estate group is utilizing MAX predictive maintenance technology to maximize uptime on nearly 70 of its busiest elevators
  • enviromax, thyssenkrupp’s enviromentally friendly biodegradable fluid, was tested at Microsoft’s corporate campus


REDMOND, WASHINGTON (August 16, 2018) – thyssenkrupp, the global leader in urban mobility, maintains 337 elevators at Microsoft’s corporate headquarters, and has three fulltime service technicians overseeing building transportation onsite in partnership with property manager, CBRE. To meet the escalating transportation demands of the 8 million square foot campus, thyssenkrupp recently installed its MAX predictive maintenance system on 69 elevators.

MAX is the elevator industry’s first real-time, cloud-based predictive maintenance solution that identifies issues before they occur, increasing elevator availability and reducing downtime. There are currently more than 80,000 MAX units installed in the U.S. and more than 120,000 installed worldwide.

“thyssenkrupp prides itself on pushing the boundaries of engineering innovation, and that commitment is exemplified by our real-time predictive maintenance system, MAX, ” said Rich Hussey, president and CEO of thyssenkrupp Elevator Americas.

Powered by the Microsoft Azure Machine Learning platform, MAX’s connectivity enables Microsoft’s real estate group to monitor all elevator functions, including operating speed and capacity as well as individual components. This actionable intelligence provides service techicians and building managers with data-driven solutions that help support smarter management of their building transportation systems.

Microsoft’s real estate group also recently completed testing of thyssenkrupp’s awardwinning enviromax solution. enviromax, the industry’s first high performing vegetablebased, biodegradable fluid, is formulated from canola oil, which is rapidly renewable, readily biodegradable and has minimal effects on the environment. The high-performance formula can reduce energy consumption, operating temperatures, friction and component wear in hydraulic elevator systems.

“enviromax pushes the envelope in ecologically friendly lubrication by providing high-temperature fluid stability while also delivering superior ride characteristics with reduced friction,” said Brad Nemeth, VP of Sustainability at thyssenkrupp Elevator Americas. “On top of its high-performance benefits, enviromax provides peace of mind for building owners knowing they are utilizing a best-in-class solution for elevators. Oftentimes, building owners have to choose between high performing and eco-friendly, but with enviromax, you can have both.”

To learn more about MAX, go to

To learn more about enviromax, go to





TK Elevator (formerly: thyssenkrupp Elevator)

With customers in over 100 countries served by 50,000 employees, TK Elevator achieved sales of €8.5 billion in the fiscal year 2019/2020. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. Over the past decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent since its sale by thyssenkrupp AG in August 2020. The company’s most important business line is the service business represented by over 24,000 service technicians. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform lifts. Integrated cloud-based service solutions, such as the MAX platform, are gaining in importance. With these digital offerings, there are no limits to urban mobility anymore. TKE – move beyond.