United States
Elevator Maintenance Services for All Elevator Brands
As the largest elevator service provider in the United States, we have an unparalleled expertise in servicing various elevator types. Our comprehensive maintenance solutions cover elevators from all major manufacturers, utilizing authentic spare parts. Leveraging our expansive global network, we deliver cost-effective, dependable, and energy-efficient maintenance services tailored to extend the lifespan of your elevators and escalators.
What is Included in TK Elevator Maintenance Services?
Safe and professional elevator maintenance requires professional training, specific tools and expertise. The maintenance of an elevator can vary depending on the type of elevator and according to the model and year of manufacture.
Experienced and skilled technicians
Service is the heart of our company, and our highly qualified technicians are the heartbeat of our service department. Many of our employees have been with TK Elevator for their entire careers. We are proud of our retention rates, and you can have confidence in the accuracy and responsiveness that comes with tenure. TK Elevator's intensive training programs encompass the most current local certifications, safety components, local codes and ordinances, retrofitting and other elevator construction and installation standards.
Dedicated account manager
As a service customer, you’ll be backed by a dedicated account manager. That person is your point of contact for any account-related questions or concerns.
Asset management
As your equipment ages, you may need to think about repair costs and keeping your equipment up-to-date. Through our capital planning process, we’ll help you plan for these expenses by spreading them out over time.
Online Customer Portal
As a TK Elevator service customer, you’ll receive access to the Customer Portal — our online tool for managing your elevator account and placing service requests.
Why Regular Elevator Maintenance is Important
Regularly servicing your elevators is not just a choice but a necessity. An elevator that is not appropriately serviced may break down, have malfunctions, or even cause accidents. To learn more about this, read our blog post on determining the optimum elevator maintenance frequency.
24/7 call center is always standing by to quickly take calls and dispatch service technicians. In the unfortunate event of a passenger entrapment, our call center immediately sends a technician to your location. Dispatchers also communicate with the passengers to provide peace of mind and let them know they aren’t alone.
