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Service


Any elevator, any manufacturer


Get peace of mind with a responsive partner

Keep your tenants safe and happy with reliable, expert maintenance and repairs on elevators, escalators and moving walks.

Get the confidence that comes from transparency and proactive communication with TKE. Let us help you choose the right service plan today.

The largest elevator service provider in the US

  • 9,000+

    Trained, experienced technicians

  • 120

    Service office locations

  • 230,000+

    Elevators maintained

TKE Service Differentiators

24/7 Support

When it comes to service, we’re never off the clock. Get prompt service from technicians to minimize disruptions to your tenants.

Dedicated Account Manager

Stay informed and organized with a single point of contact for all your service needs, whether your units are across the city, across the country or around the world.

Certified Engineers & Technicians

Our certified service technicians undergo rigorous ongoing training to stay current on new models and local code requirements.

Ready to service before you have to ask

Maximize uptime with MAX by TK Elevator, the industry’s first real-time, cloud-based predictive maintenance solution. Identify faults and take preemptive action.

Learn More about MAX

International Technical Services

Continuous training

ITS provides ongoing training, so all of our field technicians stay up-to-date on the latest models and code requirements. This results in less downtime, faster repairs, and more technician availability.

Diagnostic Tools

Our specialized diagnostic tools enable our technicians to easily interface with other manufacturers’ control systems for more accurate diagnoses and faster repairs.

Service Escalation

Our specialized engineers and technicians are available to support maintenance and repairs on every manufacturer and every model of elevator, escalator, and moving walk.

Experienced and skilled technicians

Service is the heart of our company, and our highly qualified technicians are the heartbeat of our service department. Many of our employees have been with the TK Elevator for their entire careers. We are proud of our retention rates and you can have confidence in the accuracy and responsiveness that comes with tenure.

Safety and quality are top priority

We keep our employees safe, we keep your tenants safe, and we keep you safe.

TK Elevator's intensive training programs encompass the most current local certifications, safety components, local codes and ordinances, retrofitting and other elevator construction and installation standards.

Need Elevator Service?

Place service requests online, download your maintenance history, find your local service office and get answers to frequently asked questions.

Go to Customer Support