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Press Release


TK Elevator Index Report – Outlook 2022 discloses four key trends that will shape the future of commercial office buildings


  • Respected experts in the commercial real estate industry weigh in on the important role data and IoT will play in future building management.
  • Unveiled at BOMA 2021, this must-have guide for all building owners and property managers is powered by MAX, the industry’s most accurate urban mobility analysis tool.
  • TK Elevator will demonstrate key touchless and digital technologies in Booth 709 at BOMA 2021 that are improving health and safety and enhancing the tenant experience


Boston (October 5, 2021) – TK Elevator has unveiled the industry’s most comprehensive report forecasting how urban mobility data will impact the future of commercial real estate (CRE) as pandemic-fueled uncertainty challenges building owners and property managers throughout North America. The Outlook 2022 Report features exclusive insight from top experts in CRE, disclosing key trends as well as digital-first technologies that will allow office buildings to not only survive, but thrive, in a post-pandemic world.

The Outlook 2022 Report is powered by the TK Elevator Index, which measures elevator activity across North American buildings. The Index monitors elevators connected to MAX, the industry’s first cloud- and IoT-based digital platform enabling enhanced service and predictive maintenance as well as smarter building management. MAX is connected to more than 86,000 elevators across the U.S. and Canada and, as part of its diverse capabilities, accurately monitors elevator activity in all types of buildings.

“Commercial real estate professionals are keenly focused on providing their tenants with the best possible experience to ensure a safe return to office buildings, but many lack clarity or direction on what that future will look like,” said Kevin Lavallee, President and CEO, TK Elevator North America. “The TK Elevator Index Outlook 2022 Report provides strategies and expert insight into the data-driven future of building management and will be an invaluable tool for property managers to support smarter facility management and decision-making.”

To learn more about the TK Elevator Index Report and the four key trends driving the future of the office building, click here.

The Outlook 2022 Report can be downloaded here.

TK Elevator will be showcasing some of those digital technologies critical to the future of the office in Booth 709 at the 2021 BOMA International Conference & Expo, which is being held October 6-9 at the Boston Convention and Exhibition Center in Boston. Attendees will have the opportunity to dive into TK Elevator’s robust new touchless and digital technologies, including AGILE mobile, which allows passengers to operate an elevator via their smartphone or wearable device.

Introduced in February 2021, AGILE mobile is installed or will be installed in nearly a dozen major markets in the U.S. in the coming months, including New York City, Chicago, Atlanta, Las Vegas, San Francisco, Cincinnati, Houston, Toronto, Nashville, West Palm Beach and Denver.

Recently, Block 162 became the first building in the Mile High City to install this groundbreaking touchless elevator solution as this tenant-enhancing amenity helps avoid elevator traffic congestion as well as physical interaction with elevator surfaces, buttons and handrails that can be prone to attracting viruses and bacteria.

To see how AGILE mobile works, click here.

TK Elevator Head of Digital Services, Jon Clarine, will also be presenting at BOMA 2021. His discussion on “Elevator Safety in a COVID-19 Challenged World” will be a part of the Solutions Showcase and will be held Friday, October 8 from 12:00 p.m. EST to 1:00 p.m. EST.

The session will focus on the elevator safety issues property managers faced during COVID-19, as well as explore how they should effectively manage a safe return to the office. Clarine will also examine the numerous digital and touchless technologies introduced during the pandemic and help attendees distinguish between short-term fixes and long-term solutions.

To learn more about TK Elevator, go to


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TK Elevator

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.