For suppliers

We at TK Elevator expect all suppliers to meet the highest expectations regarding sustainability, quality, pricing as well as contract and delivery performance. For any successful collaboration with our suppliers and service providers, it is essential that you provide high flexibility, customer orientation, and full transparency about process and system requirements.

To strategically selected suppliers, TK Elevator offers attractive business opportunities as well as the possibility to develop mutually beneficial pioneering technology. In addition, you can gain access to important expanding markets with strong, growing customer bases. In return, TK Elevator expects exceptional innovation in technologies and processes and the willingness to grow and expand in new ways in order to create cost and market advantages for us and for our customers.

Our procurement is digital

As we are digitalizing our business processes, TK Elevator is using the Jaggaer procurement system. For you as a supplier, this means: In order to simplify and digitalize processes, orders and invoices are processed online via the portal of the Jaggaer system.

Find more information on how to register and what the advantages for you as a supplier are on the page, by contacting the North America PSM Team at na-psm@tkelevator.com

The new process has three advantages for you as a supplier:

Digital cooperation with your customers

As a supplier registered in the Jaggaer system, you gain access to the world's largest B2B marketplace, which has already been joined by millions of companies.

Transparent processes

You get transparency and constantly updated access to your orders and order changes without manual effort.

Transparency and reliability in receipt of payment

You know exactly when payments are received for which orders and services.

Cooperative partnership with our suppliers

We believe that an appreciative approach is the basis for a good and professional relationship. This is also reflected in our principles for responsible procurement.

Supplier qualification is a key component of supplier management at TK Elevator. Our goal is an optimal supplier selection based on our principles and guidelines, especially the TK Elevator Supplier Code of Conduct.

In addition to this minimum qualification, specific qualifications are required for certain business areas and product groups. The number and type of qualifications depend on the field of the suppliers’ business.

The qualification process is generally initiated by TK Elevator. You will receive an email to register in the Jaggaer System.

The registration is a technical prerequisite for the initiation of the qualification and thus for the foundation of the business partnership between your company and TK Elevator.

For more information on registering with the Jaggaer System, please refer to our FAQ. Jaggaer Supplier Information | TK Elevator

Request for Proposal (RFP) process

To be able to participate in RFPs and eAuctions via the Jaggaer System, you will have to register. Registration is free for suppliers. To participate in sourcing events, please contact your TKE PSM Category Manager, or reach out to us at na-psm@tkelevator.com.

Digital supplier connection

As a supplier, you can choose between two types of connections. Your choice depends on the sales and transaction volume with TK Elevator and the degree of integration of the technical connection. See below for more information about the options.

Note: Not all option functions maybe available to suppliers with the TK Elevator digital platform, please contact na-psm@tkelevator.com for availability.

Access Skip the emails. Receive and manage orders and invoices in one easy-to-use online dashboard. Includes access to past orders and invoices.
Company Profile Set up a company profile to share with your customers to denote your capabilities on the Jaggaer System.
Order Transact documents with your customer such as orders, full and partial order confirmation, advance ship notices (ASN), and service entry sheets (SES).
Convert orders into an e-invoice with the click of a button.
Create non-PO invoices and credit memos.
Support for all document types including Supply Chain Collaboration like consignment or forecast collaboration, or schedule agreement releases orders, payment collaboration and more if used by your customer.
Catalogs Publish eCommerce catalogs which detail your products and services and improves order accuracy.
Invoice View and manage online an unlimited number of invoices from one single outbox with easy access from any browser.
Legal Archive Get long-term invoice archiving for global compliance (Regional restrictions apply).
Capability to mass download invoices for local archiving.
Jagger Support Get support via phone, chat, or email.
Direct access to enablement experts for onboarding assistance.
Technical support for configuration and integration assistance.**
Participate in online educational training courses on a wide range of topics including catalogs, cXML and integration.
Reporting Create and export reports that track orders, invoices and other document types.
Multi users Create user accounts with permissions for different roles in your company.
Access Access light account using emails and notices sent by your customer or Ariba Network.
Retain email communications to respond to requests.
Company Profile Set up a company profile to share with your customers to denote your capabilities on Ariba Network the Jaggaer System.
Order Transact documents with your customer such as orders, full and partial order confirmation, advance ship notices (ASN), and service entry sheets (SES).
Convert orders into an e-invoice with the click of a button. Create non-PO invoices and credit memos.
Catalogs -
Invoice View and manage online an unlimited number of invoices from one single outbox with easy access from any browser.
Legal Archive Email notification and online download provide access to invoices for your local archiving.
Jaggaer Support Get support via phone, chat, or email.
Direct access to enablement experts for onboarding assistance.
Technical support for configuration and integration assistance.**
Participate in online educational training courses on a wide range of topics including catalogs, cXML and integration.
Integration -
Reporting Create and export reports that track orders, invoices and other document types.
Multi users Create user accounts with permissions for different roles in your company.

FAQ

How do you register as a supplier for TK Elevator in the Jaggaer Portal?

(1) Inform and register

Contact your TKE PSM Category Manager, or reach out to us at na-psm@tkelevator.com. You will then be invited via the Jaggaer Portal to register.

(2) Log in

Log in with this link to Jaggaer Supplier Portal.

Detailed help and video tutorials for this process can be found at the Jaggaer Supplier Information | TK Elevator

How can I participate as a supplier in online auctions at TK Elevator?

If you have been qualified as a supplier for TK Elevator and are linked to TK Elevator via the Jaggaer Portal, you will be invited to participate in online auctions. Registration is free for suppliers.

Does my company need to sign up for access to ISNetworld?

Yes, if your company provides on site services at any TK Elevator location and/or job site.

Please visit ISNetworld.com for more information or contact your PSM representative.

Local contacts

Procurement and supply management address

TK Elevator Corporation - Atlanta

788 Circle 75 Pkwy SE, Suite 500

Atlanta, GA 30339


TK Elevator Corporation - Memphis

9280 Crestwyn Hills Drive

Germantown, TN 38125