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What Should You Expect from Comprehensive Elevator Services?

We all expect to see an elevator in office buildings, stores or apartment complexes with multiple floors.

Since the rise of elevator installation across the globe, there has been a high demand for vertical transportation. Elevators provide one of the easiest methods to make a building accessible for everyone while maximizing leasable space.

But the commitment to your building’s elevators doesn’t end with installation. Service over a building’s lifetime is just as important to ensure these machines live a long life and provide safe transportation for your customers, tenants and employees.

An Introduction to Elevator Services

Elevator function doesn’t begin and end with installation. An elevator is like any other machine and requires care for peak function.

With the high numbers of commuters that rely on vertical transportation to get where they are going, it’s no surprise that normal wear and tear will occur. While these elevators are specially designed to withstand the consistent number of passengers each day, they should still be routinely checked. Ensuring the smooth and safe ride of your passengers is key to maintaining happy tenants.

When Does My Elevator Need To Be Serviced?

If we begin to feel weary and see a doctor, often they will find the root of the issue and prescribe a solution to help. Similarly, subtle changes in your elevator’s operation can mean that it needs to be looked at by a technician. These subtle changes can include a longer wait time for your tenants, jerky starts and stops, improper leveling and other warning signs.

If any of these occur, it’s likely that you will need to have a technician take a look at your elevator quickly. But, a good tip to avoid any issues is to have regular maintenance performed so that you don’t experience prolonged downtime.

Your elevator does not need to be having a major problem to be serviced. It doesn’t even need to be having a minor complication. Just as we get yearly checkups with our doctor out of caution, checking up on your elevator is essential. Even if nothing seems off, there’s always an opportunity to prevent a stumbling block from occurring down the line.

There is also new technology that has been engineered to monitor your elevator and predict when a drawback could arise. Predictive maintenance programs will notify your technician, so they know to keep an eye on the elevator. It can greatly reduce any downtime along with passenger complaints. This makes getting elevator service easier than ever.

What Should I Expect from Comprehensive Elevator Services?

Since elevator service encompasses a broad spectrum of offerings, everyone’s experience varies. While there can be differences based on the elevator, its lifespan and needs — a few key factors should be standard.

1. You should feel supported by ASME A17.1 / CSA B44-16-certified engineers and technicians. This is critical as these professionals can assure you that your equipment meets regulations and remains code compliant.

2. There should be no reason to wait and place a call during normal business hours if assistance is needed for your elevator. Make sure the company you rely on is providing 24/7 support.

3. If the technician determines that your elevator needs new parts, these must only be approved parts.

4. The elevator should be tested by technicians and checked thoroughly for quality assurance purposes.

The company that you choose for this experience will determine how well your elevator is taken care of. Learn more about service from TK Elevator here.